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You have questions. We have answers.

We’ve created this blog so you can learn more about AEP Ohio’s proposed rate increase and our transition to a competitive electric market. We’ll respond to your questions, comments, praise and even criticism.

Even though AEP Ohio Answers is moderated, we’ll present opposing viewpoints. We want to have a conversation with you. We encourage you to respond to our bloggers and the comments of other individuals.

Commenting guidelines:

Please keep your comments and posts respectful to community members and relevant to AEP Ohio’s programs, news and initiatives.

AEP Ohio reserves the right to remove postings that are:

– libelous, profane, defamatory, hateful, harassing, threatening or obscene;
– personal attacks against our employees;
– contain links or advertisements;
– violate copyright or intellectual property rights;
– contain spam or are intended to cause technical disruptions to this blog;
– off-topic; or
– violate WordPress’ terms of service or any laws or regulations.

In addition, we will not post form letters with the same content from multiple users. Relevant comments or likes on previous published posts are always welcome. We reserve the right to delete excessive postings to improve the overall visitor experience. Anyone repeatedly posting material that violates these guidelines will be banned from participating in blog.

Even though this is not the forum to address your Customer Service issues, we are eager to resolve your concerns. If you have a concern about a specific incident or employee, please contact Customer Service at or call 1-800-672-2231.

If you have something to sell to AEP Ohio, please complete the vendor registration form at

If you’re interested in a job, visit the AEP Careers page on Facebook or