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AEP Ohio Thanks Customers for Patience

by on February 7, 2014

customer-thankyouAEP Ohio wishes to thank its customers for their patience and understanding during the ice storm that moved across the state Tuesday night through Wednesday morning.

At the peak of the storm 8,929 customers were out of power across AEP Ohio. We understand the frustration families and businesses experience during power outages, and we remain dedicated to providing safe, reliable electric service.

As crews wrap up restoration, the company also thanks its employees, especially crews and contractors who were faced with difficult locations and treacherous, icy walking surfaces and roads. Your commitment to restoring power to our customers during these severe weather conditions is much appreciated.

If you are still experiencing an outage, please let us know by contacting our Customer Operations Center at 1-800-672-2231, or by entering the information on our website at Customers can also report an outage via mobile devices at

Once again, we gratefully acknowledge your patience during this this time.

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