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Neighbor to Neighbor helps 85,000 Ohio families keep power on

by on October 10, 2013

Neighbor to neighbor logoSince 2009, the Neighbor to Neighbor Program, offered in partnership with AEP Ohio and the Dollar Energy Fund, has provided assistance to eligible, low-income families in Ohio who struggle financially and need help to get back on their feet.

Through the Neighbor to Neighbor Program, administered by the Dollar Energy Fund, one of the largest hardship funds in the United States, eligible AEP Ohio customers in need are able to receive a utility assistance grant that is applied directly to their electric bill to help them maintain or restore electric service.

The Neighbor to Neighbor Program is funded by public contributions, and utility customers may make donations through their monthly AEP Ohio electric bill.

“For every dollar donated, AEP Ohio matches it dollar for dollar, up to $1 million,” said Karen Sloneker, AEP Ohio director of customer services and marketing. “And all donations received are used to assist low-income families residing in Ohio.”

Since the program launched four years ago, the Neighbor to Neighbor Program has helped 85,236 families in AEP Ohio’s service territory, providing more than $7.3 million in assistance.

Last year, the program provided more assistance to families than it did in each of the previous years since launching in 2009. A total of $1,756,001 was distributed to help 17,057 low-income families with their AEP Ohio electric bill.

The program is now accepting applications for heating assistance through April 30 for the 2013-2014 program year. To apply, customers can go to a community based agency in their areas to complete an application. Customers also can find a participating agency by visiting AEP Ohio’s Neighbor to Neighbor web page. Applications are processed on a first-come, first-served basis.

Neighbor to Neighbor_table

To be eligible for assistance, customers must meet the following requirements:

•  Must be customers of AEP Ohio
•  Must be at or below 250 percent of the Federal Poverty Income Guidelines. For example, a family of four earning up to $57,625.
•  Must have made a sincere effort of payment on their bill — of a minimum of $150 — in the last 90 days. Exceptions made for senior citizens.
•  Must have a minimum balance of $100 on their AEP Ohio bill.

If you’re interested in helping your neighbors who may be experiencing a financial hardship, you can make donations through your AEP Ohio bill or give online at All donations are tax-deductible.

For more information on how to donate to the Neighbor to Neighbor Program through AEP Ohio, click here.

Dollar Energy Fund was founded in 1983 in Western Pennsylvania by community and business leaders to help those who need assistance with their utility bills. For more information about the organization, visit their website at

From → Bills, Communities

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